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Privacy Policy

Talent By Skill Inc.
Effective Date: June 29, 2025
Last Updated: June 29, 2025

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1. Introduction

Talent By Skill Inc. ("we," "us," "our," or "Company") is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website (talentbyskill.com), use our digital marketing services, or interact with us in any capacity.

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Contact Information:
Talent By Skill Inc.
Incorporated in Illinois, United States
Privacy Contact: privacy@talentbyskill.com
Data Protection Officer: dpo@talentbyskill.com

 

2. Information We Collect

2.1 Information You Provide Directly

  • Contact Information: Name, email address, phone number, company name, job title

  • Service Information: Details about your business, marketing goals, project requirements, and service preferences

  • Communication Records: Messages, emails, chat logs, phone call records, and other communications with our team

  • Newsletter Subscriptions: Email address, communication preferences, and engagement history

  • Account Information: Login credentials, user preferences, and account settings

  • Payment Information: Billing address, payment method details (processed through secure third-party providers)

2.2 Information We Collect Automatically

  • Website Analytics: Through Google Analytics, we collect pages visited, time spent, bounce rates, referral sources, and user behavior patterns[1]

  • Advertising Data: Through Google Ads and Meta Business Manager, we collect ad performance metrics and user interactions[1]

  • Technical Information: IP address, browser type and version, device information, operating system, screen resolution, and referring websites

  • Cookie Data: Session cookies, persistent cookies, and similar tracking technologies (see Section 7 for details)

  • Location Data: General geographic location based on IP address (city/state level only)

2.3 Client Service Data

When providing our digital marketing services, we may collect and process:

  • Website Analytics Data: Performance metrics, conversion data, and user behavior analytics from client websites

  • Social Media Data: Public social media metrics, engagement data, and performance analytics

  • Marketing Performance Data: Campaign results, ROI metrics, advertising performance, and conversion tracking

  • Content Data: Website content, marketing materials, and brand assets provided by clients

2.4 Sensitive Data Categories

We may collect the following categories of sensitive personal information as defined by applicable privacy laws[2][3]:

  • Precise Geolocation: Only when explicitly consented to for location-based services

  • Account Login Information: Passwords and authentication credentials (encrypted)

  • Communications Content: Contents of emails, messages, and calls related to business services

Important: We do not upload, share, or process our clients' customer databases or personal information through our email marketing platforms without explicit consent.

3. How We Use Your Information

3.1 Primary Purposes

  • Service Delivery: Providing digital marketing services including web design, SEO, online advertising, social media management, and content strategy

  • Client Communication: Responding to inquiries, providing support, managing client relationships, and delivering project updates

  • Business Operations: Processing contracts, managing projects, maintaining business records, and conducting quality assurance

  • Marketing Communications: Sending newsletters, service updates, promotional materials, and relevant business information (with explicit consent)

  • Customer Support: Providing technical support, troubleshooting, and resolving service issues

3.2 Analytics and Improvement

  • Website Optimization: Using Google Analytics to improve website performance, user experience, and content effectiveness[1]

  • Service Enhancement: Analyzing project outcomes, client feedback, and performance metrics to improve service offerings

  • Business Intelligence: Understanding market trends, client needs, and industry developments using aggregated, anonymized data

  • A/B Testing: Testing different website elements, marketing campaigns, and service approaches to optimize performance

3.3 Automated Decision Making and AI Use

We may use artificial intelligence and automated systems for[4][5]:

  • Content Optimization: AI-powered content recommendations and SEO optimization

  • Ad Campaign Management: Automated bid optimization and audience targeting

  • Customer Service: Chatbots for initial customer inquiries and support

  • Data Analysis: Automated analysis of marketing performance and website analytics

Your Rights: You have the right to opt-out of automated decision-making that significantly affects you and to request human review of automated decisions[5].

4. Information Sharing and Disclosure

4.1 Our Commitment

We do not sell, rent, or share your personal information with third parties for their marketing purposes. All data collected is used solely for providing our services and managing our business relationship with you[2].

4.2 Third-Party Service Providers

We work with the following trusted partners to deliver our services:

Digital Marketing Platforms:

  • Meta Business Manager (Facebook/Instagram): For managing social media advertising campaigns and analytics

  • Google Analytics & Google Ads: For website analytics, search advertising, and performance tracking

  • LinkedIn Business Solutions: For professional networking and B2B advertising

  • MailerLite: For email marketing campaigns and newsletter management

  • Wix: For website services and email campaign management

Cloud Infrastructure and Security:

  • Amazon Web Services (AWS): Secure cloud storage, computing services, and data processing

  • Google Cloud Platform: Additional cloud storage, processing services, and analytics tools

  • Cloudflare: Content delivery network and security services

Business Operations:

  • QuickBooks/Accounting Software: For invoicing, financial reporting, and tax compliance

  • Customer Relationship Management (CRM) Systems: For client relationship management and communication tracking

  • Project Management Tools: For task management, team collaboration, and project tracking

4.3 Legal Requirements and Business Transfers

We may disclose information when[2]:

  • Required by law, court order, subpoena, or regulatory request

  • Necessary to protect our legal rights, prevent fraud, or ensure public safety

  • In connection with a business merger, acquisition, or asset sale (with notification to affected users)

  • To enforce our Terms of Service or other agreements

5. Data Security and Storage

5.1 Security Measures

We implement comprehensive security measures to protect your information[6]:

  • Encryption: Data encrypted in transit using TLS 1.3 and at rest using AES-256 encryption

  • Access Controls: Multi-factor authentication, role-based access controls, and regular access reviews

  • Network Security: Firewalls, intrusion detection systems, and continuous monitoring

  • Employee Training: Regular security awareness training and confidentiality agreements

  • Third-Party Audits: Annual security assessments and compliance audits

  • Incident Response: 24/7 monitoring and formal incident response procedures

5.2 Data Retention Schedule

We retain different types of data for specific periods based on legal requirements and business needs[1][7]:

Data Type

Retention Period

Purpose

Client Project Data

3 years post-service completion

Legal compliance and potential future collaboration

Website Analytics (Company)

26 months

Google Analytics standard retention

Advertising Data

12 months

Campaign optimization and reporting

Marketing Communications

Until unsubscribe + 6 months

Compliance with unsubscribe requests

Financial Records

7 years

Tax compliance and accounting requirements

Security Logs

12 months

Security monitoring and incident investigation

Employee Records

Per state law requirements

HR compliance and legal obligations

 

5.3 Data Backup and Recovery

  • Regular Backups: Daily automated backups with 30-day retention

  • Geographic Distribution: Backups stored in multiple secure locations

  • Recovery Testing: Quarterly backup recovery testing and validation

  • Business Continuity: Disaster recovery plan with 99.9% uptime target

6. Your Privacy Rights

6.1 Universal Rights (All Users)

Regardless of location, all users have the right to[2][1]:

  • Access: Request information about what personal data we have about you

  • Correction: Request correction of inaccurate or incomplete personal information

  • Deletion: Request deletion of your personal data (subject to legal retention requirements)

  • Data Portability: Request a copy of your data in a machine-readable format

  • Withdrawal of Consent: Unsubscribe from marketing communications or withdraw consent at any time

  • Opt-Out of Automated Processing: Opt-out of automated decision-making that significantly affects you

6.2 California Residents (CCPA/CPRA Rights)

California residents have additional rights under the California Consumer Privacy Act[3][8]:

  • Right to Know: Detailed information about data collection, use, and sharing practices

  • Right to Delete: Request deletion of personal information with certain exceptions

  • Right to Opt-Out: Opt-out of the sale or sharing of personal information for targeted advertising

  • Right to Correct: Request correction of inaccurate personal information

  • Right to Limit Sensitive Data Use: Limit the use of sensitive personal information

  • Right to Non-Discrimination: Protection from discriminatory treatment for exercising privacy rights

Updated Thresholds for 2025: Businesses with annual gross revenue exceeding $26.625 million or handling data of 100,000+ California residents must comply[3].

6.3 European Residents (GDPR Rights)

EU/UK residents have comprehensive rights under GDPR[6]:

  • Lawful Basis Disclosure: Information about the legal basis for processing your data

  • Right to Object: Object to processing based on legitimate interests or for direct marketing

  • Right to Restrict Processing: Request limitation of processing in certain circumstances

  • Data Protection Impact Assessments: Information about high-risk processing activities

  • Cross-Border Transfer Safeguards: Protection when data is transferred outside the EU/UK

6.4 Other State Privacy Rights

Residents of states with privacy laws (Colorado, Connecticut, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland) have similar rights with some variations[9].

6.5 Exercising Your Rights

To exercise any of these rights:

  • Email: privacy@talentbyskill.com

  • Mail: Talent By Skill Inc., Attn: Privacy Officer, [Address]

  • Online Form: [Privacy Request Portal Link]

Response Timeline: We will respond within 30 days (45 days for complex requests) and may require identity verification before processing your request[2][3].

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

We use the following categories of cookies and tracking technologies[10][11]:

Strictly Necessary Cookies:

  • Session management and authentication

  • Security and fraud prevention

  • Website functionality and performance

Performance/Analytics Cookies:

  • Google Analytics for website usage statistics

  • Performance monitoring and error tracking

  • A/B testing and optimization

Functional Cookies:

  • User preferences and settings

  • Language and region settings

  • Personalization features

Marketing/Targeting Cookies:

  • Google Ads conversion tracking

  • Social media advertising pixels

  • Remarketing and audience building

7.2 Cookie Management

Your Control Options:

  • Cookie Banner: Granular consent options upon first visit

  • Browser Settings: Disable or delete cookies through browser preferences

  • Opt-Out Tools: Industry opt-out mechanisms for advertising cookies

  • Preference Center: Manage cookie preferences at any time via website footer link

Third-Party Cookies: We use Google Analytics, Google Ads, and social media platform cookies. You can opt-out through their respective privacy settings[10].

7.3 Client Website Tracking

Important Distinction: We do not place tracking pixels or cookies on our clients' websites without explicit consent. Any tracking on client websites is managed directly by the client or with their explicit authorization and control.

8. Data Breach Notification

8.1 Notification Procedures

In the event of a data breach that poses a risk to your rights and freedoms[12][13]:

To Regulatory Authorities:

  • Notification within 72 hours of becoming aware (GDPR requirement)

  • Immediate notification to relevant state authorities as required by law

  • Detailed breach assessment and impact analysis

To Affected Individuals:

  • Notification without undue delay when high risk is identified

  • Clear description of the breach and potential consequences

  • Steps being taken to address the breach and mitigate harm

  • Contact information for questions and assistance

To Consumer Reporting Agencies:

  • Notification if breach affects 1,000+ individuals (where required by state law)

  • Coordination with credit monitoring services if financial data is involved

8.2 Breach Response Plan

  • Detection: 24/7 monitoring and incident detection systems

  • Assessment: Immediate impact assessment and risk evaluation

  • Containment: Rapid response to contain and limit breach scope

  • Investigation: Forensic analysis to determine cause and extent

  • Remediation: Implementation of corrective measures and security enhancements

  • Communication: Transparent communication with all stakeholders

9. Consent Management and Legal Basis

9.1 Consent Requirements

We obtain appropriate consent for data processing activities[2][10]:

Explicit Consent Required For:

  • Marketing communications and newsletters

  • Non-essential cookies and tracking technologies

  • Sensitive personal information processing

  • Automated decision-making with significant effects

  • Data sharing with third parties for marketing purposes

Consent Characteristics:

  • Freely Given: No detriment for declining consent

  • Specific: Clear about purposes and data types

  • Informed: Complete information about processing

  • Unambiguous: Clear affirmative action required

  • Withdrawable: Easy to withdraw consent at any time

9.2 Legal Basis for Processing

We process personal data based on the following legal grounds[6]:

  • Consent: For marketing communications and optional services

  • Contract: For service delivery and client relationship management

  • Legal Obligation: For compliance with laws and regulations

  • Legitimate Interest: For business operations, fraud prevention, and service improvement

  • Vital Interest: For emergency situations requiring immediate action

10. International Data Transfers

10.1 Transfer Mechanisms

When transferring data internationally, we use appropriate safeguards[1][6]:

Current Safeguards:

  • Standard Contractual Clauses (SCCs): EU-approved contractual protections

  • Adequacy Decisions: Transfers only to countries with adequate privacy protections

  • Privacy Shield Principles: Adherence where applicable and available

  • Binding Corporate Rules: For transfers within corporate groups

  • Additional Safeguards: Extra security measures for high-risk transfers

10.2 Cross-Border Processing

  • Primary Storage: United States (AWS and Google Cloud)

  • Backup Locations: Secure facilities in Canada and EU (with appropriate safeguards)

  • Service Providers: International partners with adequate protection measures

  • Transfer Impact Assessments: Regular evaluation of transfer risks and safeguards

11. Age Restrictions and Children's Privacy

11.1 Age Limitations

Our services are not intended for individuals under 18 years of age[14][15]. We do not knowingly collect personal information from children under 18.

11.2 COPPA Compliance (Enhanced 2025 Requirements)

Updated Protections for Children Under 13:

  • Verifiable Parental Consent: Required before collecting any personal information

  • Enhanced Data Security: Formal information security program for children's data

  • Strict Data Retention: Limited retention periods with automatic deletion

  • Third-Party Sharing Restrictions: Separate consent required for data sharing

  • Transparency Requirements: Clear notices about data collection and use

11.3 Discovery and Deletion

If we discover that we have collected information from a child under the applicable age limit:

  • Immediate Action: Prompt deletion of all collected information

  • Parental Notification: Contact parents/guardians where possible

  • Account Termination: Termination of any associated accounts or services

  • System Updates: Review and update systems to prevent future collection

12. Biometric Data and Emerging Technologies

12.1 Biometric Information

We do not currently collect traditional biometric identifiers (fingerprints, facial geometry, voiceprints)[16][17]. However, if we implement such technologies in the future:

Required Protections:

  • Written Policy: Formal biometric data retention and deletion schedule

  • Informed Consent: Written consent before collection or processing

  • Security Measures: Enhanced protection for biometric data

  • Limited Retention: Specific timeframes for retention and deletion

  • Employee Rights: Special protections for employee biometric data

12.2 Emerging Privacy Technologies

We monitor and prepare for emerging privacy requirements[2][1]:

  • AI and Machine Learning: Transparent AI decision-making processes

  • Internet of Things (IoT): Privacy-by-design for connected devices

  • Wearable Technology: Special consent for health and fitness data

  • Virtual/Augmented Reality: Enhanced privacy controls for immersive experiences

13. Vendor Management and Due Diligence

13.1 Third-Party Risk Assessment

All service providers undergo comprehensive privacy and security assessments[6]:

  • Due Diligence: Privacy and security capability evaluation

  • Contractual Protections: Data processing agreements with privacy safeguards

  • Regular Audits: Ongoing monitoring of vendor compliance

  • Incident Reporting: Requirements for breach notification and response

  • Data Mapping: Understanding of data flows and processing activities

13.2 Vendor Categories and Controls

High-Risk Vendors (Personal Data Access):

  • Annual security assessments and certifications

  • Detailed data processing agreements

  • Regular compliance monitoring and reporting

  • Incident response coordination procedures

Medium-Risk Vendors (Limited Data Access):

  • Standard privacy and security contractual terms

  • Periodic compliance reviews and assessments

  • Clear data handling and deletion requirements

Low-Risk Vendors (No Personal Data Access):

  • Basic confidentiality and security requirements

  • Standard terms of service and privacy policies

14. Employee and Workforce Privacy

14.1 Employee Data Processing

We process employee personal information for[2]:

  • HR Administration: Payroll, benefits, performance management

  • Legal Compliance: Tax reporting, employment law requirements

  • Security: Access controls, background checks, monitoring

  • Business Operations: Communication, project management, training

14.2 Employee Privacy Rights

Employees have additional rights regarding their personal information:

  • Access Rights: Review personal information in HR files

  • Correction Rights: Update inaccurate employment information

  • Monitoring Disclosure: Clear notice of workplace monitoring activities

  • Biometric Protections: Special consent requirements for biometric systems (if implemented)

14.3 Workplace Monitoring

Current Monitoring Activities:

  • Email and Communication: Business email and system monitoring

  • Internet Usage: Website access and usage monitoring for security

  • Physical Security: Building access logs and security cameras

  • System Access: Login activities and file access monitoring

Employee Notifications: Clear notice provided during onboarding and in employee handbook.

15. Changes to This Privacy Policy

15.1 Policy Updates

We may update this Privacy Policy to reflect changes in our practices, services, or applicable laws[2][7]:

Types of Changes:

  • Minor Updates: Clarifications, contact information, or administrative changes

  • Material Changes: New data collection practices, sharing arrangements, or rights modifications

  • Legal Updates: Changes required by new or amended privacy laws

15.2 Notification Process

For Material Changes:

  • Email Notification: 30 days advance notice to registered users

  • Website Banner: Prominent notice on website homepage

  • Opt-Out Opportunity: Ability to object to or opt-out of new practices

  • Effective Date: Clear indication of when changes take effect

For Minor Changes:

  • Website Posting: Updated policy posted with revision date

  • Change Log: Summary of modifications available upon request

15.3 Version Control

  • Effective Date: Current version effective date clearly displayed

  • Last Updated: Most recent modification date indicated

  • Version History: Previous versions available upon request for transparency

16. Contact Information and Data Protection Officer

16.1 Privacy Inquiries

For any questions about this Privacy Policy or our privacy practices:

General Privacy Contact:
Email: privacy@talentbyskill.com
Phone: [Privacy Hotline Number]
Mail: Talent By Skill Inc., Attn: Privacy Officer, [Complete Address]

Data Protection Officer:
Email: dpo@talentbyskill.com
Direct Phone: [DPO Direct Line]

EU Representative: [If applicable for GDPR compliance]
Contact: [EU Representative Details]

16.2 Business Inquiries

Website: talentbyskill.com
Services: Digital Marketing, Web Design, SEO, Online Advertising, Content Strategy, Social Media Management

General Contact:
Email: info@talentbyskill.com
Phone: [Main Business Number]

16.3 Emergency Contact

For urgent privacy matters or suspected data breaches:
24/7 Security Hotline: [Emergency Number]
Emergency Email: security@talentbyskill.com

17. Compliance and Regulatory Information

17.1 Applicable Laws and Standards

This Privacy Policy complies with current and emerging privacy regulations[2][3][6][9]:

Federal Regulations:

  • Federal Trade Commission Act (FTC Act)

  • Children's Online Privacy Protection Act (COPPA) - Updated 2025 Rules

  • CAN-SPAM Act for email communications

  • Gramm-Leach-Bliley Act (where applicable)

State Privacy Laws:

  • California: Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

  • Illinois: Personal Information Protection Act and Biometric Information Privacy Act

  • Colorado: Colorado Privacy Act (including 2025 biometric amendments)

  • Connecticut, Delaware, Iowa, Nebraska, New Hampshire, New Jersey: Comprehensive privacy laws

  • Tennessee, Minnesota, Maryland: Upcoming privacy laws (2025)

International Regulations:

  • European Union: General Data Protection Regulation (GDPR)

  • United Kingdom: UK GDPR and Data Protection Act 2018

  • Canada: Personal Information Protection and Electronic Documents Act (PIPEDA)

17.2 Industry Standards and Certifications

We adhere to recognized privacy and security frameworks:

  • ISO 27001: Information Security Management

  • SOC 2 Type II: Security, Availability, and Confidentiality

  • Privacy by Design: Proactive privacy protection principles

  • NIST Cybersecurity Framework: Comprehensive security controls

17.3 Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of Illinois and the United States. Any disputes will be resolved in the appropriate courts of Illinois, unless otherwise required by applicable privacy laws.

18. Data Subject Rights Summary Table

Right

GDPR

CCPA/CPRA

Other State Laws

How to Exercise

Access

✓

✓

✓

privacy@talentbyskill.com

Correction

✓

✓

✓

privacy@talentbyskill.com

Deletion

✓

✓

✓

privacy@talentbyskill.com

Portability

✓

✓

Varies

privacy@talentbyskill.com

Opt-Out (Marketing)

✓

✓

✓

Unsubscribe link in emails

Object to Processing

✓

✓

Varies

privacy@talentbyskill.com

Restrict Processing

✓

Limited

Varies

privacy@talentbyskill.com

Automated Decision Opt-Out

✓

✓

✓

privacy@talentbyskill.com

 

This Privacy Policy demonstrates our unwavering commitment to transparency, data protection, and building trust with our clients, website visitors, and employees. We believe that robust privacy protection is essential to maintaining successful business relationships and delivering high-quality digital marketing services in the evolving regulatory landscape of 2025 and beyond.

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